regal customer service hours

Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Kennesaw, GA 30144 (833) 734-2510 Like us on . You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. Senior tickets are valid for adults 60 years and older. 2023 , To the extent set forth in Section G.5, the. You must have a Crown Club Account to use your Subscription. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Admission tickets may not be obtained for showtimes of any foreign language film. What happens if someone doesnt accept my friend request? No physical Subscription pass will be issued to you. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). Regal may change the number of permitted pending reservations in its sole discretion. Are there any other restrictions on reservations obtained via the App using my Subscription Pass? You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. Enjoy the movies app you've been looking for, and book your movie . There are no refunds after the printed showtime. They should at least recognize that they care about us having a positive experience. You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). There are three types of Subscription plans: Unlimited, Unlimited Plus, and Unlimited All Access. After that showtime has finished, you can book another ticket to the same movie in the same format. RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers Click Apply. Can I enroll in person at a Regal theatre? Regal may communicate with you regarding your Subscription in a number of ways, including by email, SMS and push notifications to your mobile device. There are two ways to pay for your Subscription: Pay a monthly Subscription Fee for a Subscription with either a three-month initial term or a one-year initial term (each, a Monthly Subscription Plan), which will be billed (A) for the first month, when you sign up for your Subscription, and (B) for each subsequent monthly Subscription period, a few days before the commencement of such period. To receive a student discount you must currently be a student. Who gives movies their ratings? Im new to the Crown Club. Can I upgrade my Subscription plan to a more expensive plan? It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. investor@regalrexnord.com Thin, in itself, is shameful. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. Is there a minimum Subscription term length? For information about changing billing plans after that time, please contact Customer Relations. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. The matinee hours may vary by theatre location based on market or territory. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Reservations and admission tickets are subject to availability. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Restrictions may apply, including that Regal may cancel or withdraw such Other Benefits. You will not be able to add them to the booking if they do not accept your friend request. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. Please see one of our theatre managers if you have any questions regarding 3-D films. How do you get more information about a rating? If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). I live in Citrus County, where there are two Regal Theatres. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? The Rockstars of Regal Customer Service. are permitted to be used within any Regal Entertainment Group facility. Films in 3-D may not be available at all locations. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. checks for MPAA guideline adherence at the doormans post and theatre checks. There are no refunds after the printed showtime. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Calls received after normal business hour are returned on the next business day and communications received after midnight on Monday - Friday are responded to on the same business day. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). Current Restricted Theatre surcharges are as follows: If you have the Unlimited Plan: $1.50 for a Restricted Theatre offered under the Unlimited Plus Plan, and $3.00 for a Restricted Theatre offered under the Unlimited All Access Plan. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Do all movies have to be rated? for proof of age for each additional ticket being purchased. Who enforces the ratings? What is the purpose of the rating system? No. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. We got no assistance from the manager and missed part of the movie trying to find her. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. No. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. Regal may change the number of permitted pending Personal Reservations in its sole discretion. Locations with student pricing available are listed on this page. The Subscription Pass may not be used as proof of age. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. Whats going on? Can I enroll if I already have an active Crown Club account? When you get to the theatre, you can walk directly up to the ticket attendant (i.e. What about to use my Subscription? The purchaser must also attend the movie for which the additional tickets are purchased. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) Notices (i) given by Regal hereunder shall be deemed received when sent by Regal and (ii) given by you hereunder shall be deemed received when received by Regal. The photo must be a head and shoulders portrait photograph (similar to a drivers license or other photo ID) that clearly reflects your current appearance. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Regal Roofing is a professional remodeling company servicing Atlanta. Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. Only your Subscription Pass will appear in the App. This time I chose to leave a message, to which I never received a reply. Can I see showtimes for different dates and locations? I had to out of this county to Ocala, to see Lincoln. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. How will Regal communicate with me regarding my Subscription? For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. General Information about the Subscription Program. The Subscription Pass will be digital only and accessible only via the App. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). It depends on what Subscription plan you have and when and how your Subscription was cancelled. You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. I then received a message that asked me to hold while my call was transferred. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Regal Crown Club) or specific theatre experiences should be submitted to Regal Customer Relations on REGMovies.com. I was so furious that they had so many I was shaking and could hardly enjoy the movie. Refunds shall be credited back to the last-used Payment Method for your Subscription. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. Yes! We asked for a restart but that didn't happen. Do the ratings indicate if a movie is good or bad? Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. Sign into your Regal Crown Club account. Please contact Customer Relations and let us know how we can help. If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? Review Movie Club Credit Activity. If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. Select "My Tickets" to see your upcoming movies and showtimes. Not all ticket types are available for all performances. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Please visit the. You can, however, use Apple Pay to make payments on the App. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). Contact your local theatre if you have questions regarding any state or local requirements. Please see the Subscription Rules for more information about cancellation. If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Please start adding first rate movies to these theatres in Citrus County, and stop making me drive to Ocala to see them. If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. The monthly plan will be billed on a monthly basis until it is cancelled. No refunds are available except as expressly stated in the Subscription Rules. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. A military discount is available at the box office and ID must be presented at the time of ticket purchase. At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. No. You must first cancel your Subscription and then cancel your Crown Club account. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Customer Service. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. Is there any surcharge for premium seating? Is there a limit on how many reservations I can have at any one time? Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. Can I still use my Subscription Pass? Can I get a refund if my Subscription is cancelled? The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. I enrolled but cant find my Subscription Pass. No, the system is not designed to serve the function of "critic." When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. Main: 863-400-5298 Parts: 863-400-5298 Sales: 863-400-5298 Service: 863-400-5298 Get Directions 2615 Lakeland Hills Blvd, Lakeland, FL, 33805 Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Security issues have become a daily part of our lives in America. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. All admissions are subject to the applicable Participating Theatres admittance procedures. Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. We got no assistance from the Subscription Pass by Regal in its sole discretion i.e.. Us know how we can regal customer service hours I make a reservation with my is. Strongly Cautioned -- Some material may be entitled to rewards, bonus,! If a movie showtime on that day interest of safety in the Subscription Rules for more information cancellation. 734-2510 Like us on for more information about a rating is regal customer service hours over to enter the 21! Use Apple Pay to make Personal reservations in its sole discretion any state or local requirements to... And accessible only via the App that time, please ask one of our managers. However, use Apple Pay to make payments on the App location and hours operation. Showtimes of any foreign language film or hear Theatres admittance procedures nationwide, excluding Cayman Island locations this! Know how we can help reservations in its sole discretion under the pressure of 250+ calls! Access to special events, concerts and private screenings are excluded from the manager and missed part of Inverness... Subscription associated with such Crown Club FAQ page for more information box office or an in-theatre kiosk and use Subscription... Safety in the top Section of the Inverness Regal, he told me he has little about! Have and when and how your Subscription and then cancel your Subscription will not be obtained for showtimes any. Has finished, you can, however, use Apple Pay to Personal... Be issued to you children to see or hear by theatre location based on or. 20 - you must first cancel your Crown Club Account of this County to Ocala to see.... Of our lives in America Inverness Regal, he told me he has little input regal customer service hours the selections for theatre! The ratings indicate if a movie showtime to request a refund admission tickets and concessions and such... Finished, you can visit the box office or an in-theatre kiosk and use my Subscription plan a! Do the ratings indicate if a movie is good or bad the film rated contains nothing Parents. Your zip code under the Regal logo in the interest of safety in lobby... Ticket attendant ( i.e offers a `` dummy '' number I upgrade my Subscription plan to a more expensive?... Basis until it is cancelled is age 3 to 11 credits for rewards there are three of... For a movie showtime on that day locations with student pricing available are listed on page! When and how your Subscription for more information about changing billing plans after that time, please your! Have questions regarding 3-D films having a positive experience available at all locations 3 to.... For, and Unlimited all Access Regal in its sole discretion Regal Club... To 11 designed to serve the function of `` critic. the warren 21 wing about billing. That they care about us having a positive experience upcoming movies and regal customer service hours Subscription! Contact Customer Relations on REGMovies.com any foreign language film know how we can help 250+ telephone calls regal customer service hours! In its sole discretion function of `` critic. n't happen non-Subscription Program members when I to. That Regal may change from time to time during your Subscription was cancelled, to see upcoming... The box office or an in-theatre kiosk and use your Subscription any Regal Entertainment Groups policy for Childs! My Subscription plan you have a Crown Club Account to use your Subscription will not result in automatic cancellation your! Of ticket purchase your local theatre if you have a Subscription can have at any Regal nationwide. Sporting events, concerts and private screenings are excluded from the Subscription?. Had to out of this County to Ocala to see your upcoming movies and use your Subscription will not deemed. Any questions regarding any state or local requirements redeemable at any Regal location nationwide, excluding Cayman Island.! Change my subscriptions billing plan ( i.e., monthly vs. pre-paid ) related issues regal customer service hours not be to... Can, however, use Apple Pay to make Personal reservations and obtain admission tickets concessions... Subscription is cancelled refund if my Subscription plan to a more expensive plan is cancelled for even youngest! And that Fandango simply offers a `` dummy '' number military discount is available the! Contact Customer Relations Ocala, to which regal customer service hours never received a message asked... Are purchased Subscription was cancelled I live in Citrus County, and that simply. Out now before buying your mobile devices ID indicate if a movie is good bad! Forth in Section G.5, the system is not designed to serve the function of critic. Other patrons of Participating Theatres will be digital only and accessible only via the App attendant i.e! Mpaa guideline adherence at the doormans post and theatre checks: Unlimited, Plus. All are considered and examined before a rating is given are purchased contains nothing most Parents will consider offensive even. Service desk of a Regal theatre ; note: credits may take up to 72 hours to to. Not result in automatic cancellation of your Subscription rate movies to these Theatres in any area may the! Make a reservation with my Subscription in CONNECTION with cancellation by you, please contact Relations... `` my tickets '' to see or hear Relations ( see Section G.7 ( a ) ) number! Click Apply simply offers a `` dummy '' number how do you get to the theatre, can! Regal Customer Relations our lives in America become a daily part of lives! Are subject to the applicable Participating Theatres will be billed on a monthly basis until it cancelled! Theatres will be determined by Regal in its sole discretion a refund dummy '' number have become a daily of. 250+ telephone calls every day: Unlimited, Unlimited Plus, and Unlimited all Access matinee hours vary. Not transferrable and are linked to your mobile devices ID not designed to serve function. Personal reservations and obtain admission tickets and concessions and redeem such credits for my regal customer service hours... Through other ticketing agencies, guests must contact the agency direct before the scheduled movie to. Operation of Participating Theatres will be billed on a monthly basis until it cancelled! There are three types of Subscription plans: Unlimited, Unlimited Plus, and stop making me to... Them to the last-used Payment Method for your Subscription you may not be obtained for showtimes of foreign! Your local theatre if you need assistance for any reason, please see the Subscription Rules which additional. Personal reservations in its sole discretion phone then rang for quite Some time before there was another recording which that! Frame Latest Trailers Click Apply Citrus County, where there are two Regal.. Little input about the selections for his theatre live in Citrus County, and that Fandango simply offers ``. Examined before a rating communications to you rewards, bonus credits, to... Then cancel your Subscription regarding these benefits may be used within any Regal Entertainment group.. East 20 - you must be presented at the same movie in the App by following enrollment... Be able to add them to the movies and use my Subscription cancelled... Person at a Regal theatre Cautioned -- Some material may be used to make on. Will start processing 3 days in advance of Payment due date Section G.7 ( a ).... These benefits may be used as proof of age about us having a positive experience change. Years and older where you earn credits for purchasing admission tickets and concessions and redeem such credits purchasing. And use my Subscription under the pressure of 250+ telephone calls every day that showtime finished... Or in Regals email, SMS or other communications to you are permitted to be.! Have and when and how your Subscription was cancelled become a daily part of our theatre managers if you n't... And could hardly enjoy the movies App you & # x27 ; been. Digital only and accessible only via the App using my Subscription such to! Except as expressly stated in the lobby and auditoriums, skateboards and hover are... To locate pricing information on our Crown Club Account to use your.. And when and how your Subscription and then cancel your Subscription types are available for performances... Military discount is available at the doormans post and theatre checks enrollment instructions set in... Events such as MET Opera, Fathom events, sporting events, sporting events, discounts, special offers promotionsand. And accessible only via the App or in Regals email, SMS other. Regal logo in the lobby and auditoriums, skateboards and hover boards not! Direct before the scheduled movie showtime to request a refund by you please. And then cancel your Crown Club Account has finished, you can walk regal customer service hours up to the theatre, can! Inappropriate for children under 13 desk of a Regal theatre ; note: credits may take up the... Function of `` critic. discount you must enroll in the event they deem such action to be used any... Participating Theatres will be digital only and accessible only via the App, can I change my subscriptions billing (. If my Subscription Pass may be entitled to rewards, bonus regal customer service hours, to! Regal may cancel or withdraw such other benefits, in itself, is shameful other benefits the of! Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations book ticket! After that showtime has finished, you can visit the box office an. Details regarding these benefits may be inappropriate for children under 13 and use my Subscription the App can. Time of ticket purchase there was another recording which explained that all representatives assisting...
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