He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. 2005 Evergreen Street, Ste. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. These units provide legal services to the Department's Executive staff and to all DCA entities. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. This page contains a printable organizational chart for the Bureau of Consumer Protection. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. (619) 610-2093 This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to media inquiries. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. hZmOI+qW'fEZ!H$w The Department regulates a variety of financial services, products and professionals. Look up a company or individual who has a license issued by the Department of Consumer Affairs. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. of California. ORGANIZATION CHART. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. (L to R) Holos CEO and Exec. Ms. Erickson has a degree in Civil Engineering. California Department of Consumer Affairs. M#}GZm!ev^X52H10d0\`\@lxLhe[ The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. Phone Hours of Availability: Monday - Friday from 8:00 a.m. - 5:00 p.m. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. She was Director of Public Policy and Community Partnerships atGreen Dot Public Schoolsfrom 2008 to 2013 and Associate DirectoratBarrio Action Youth and Family Centerfrom 2006 to 2008. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business Federal government websites often end in .gov or .mil. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Licenses brake and lamp stations and adjusters. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. History of CDSS Prior to joining BCSH, Laurance was a community lawyer at Legal Services of Northern California. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. A repair-only station is licensed to diagnose and repair vehicles. Together, DCA protects and serves consumers in many ways: DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus. R 020 DAQL@Z!KJ8T@ N1 She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. 2069 0 obj <>stream 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream BreEZe enables consumers to verify a professional license and file a consumer complaint. Oversees BARs Engineering and Research Branch and Technology Services Branch. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. Amy L. Wilson was appointed deputy secretary of legislation at BCSH in September 2019. The Division monitors and analyzes legislative bills on consumer issues, reviews proposed regulation packages, and provides substantive policy consultation and review on myriad issues throughout DCA and its entities. DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. DCA Allocates Cost of Certain Services Through Pro Rata. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. California Department of Consumer Affairs, Learn how and when to remove this template message, Business, Consumer Services and Housing Agency, California Business, Consumer Services, and Housing Agency, California Board of Chiropractic Examiners, California Board for Professional Engineers, Land Surveyors, and Geologists, California Board of Barbering and Cosmetology, California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, California Board of Guide Dogs for the Blind, California Board of Vocational Nursing and Psychiatric Technicians, California Bureau of Naturopathic Medicine, California Bureau for Private Postsecondary Education, California Bureau of Real Estate Appraisers, California Bureau of Security and Investigative Services, California Contractors State License Board, California Landscape Architects Technical Committee, "Bureau of Security and Investigative Services", Title 16 Professional and Vocational Regulations, Governor's Office of Planning and Research, Bureau for Private Postsecondary Education, Office of Environmental Health Hazard Assessment, Office of Statewide Health Planning and Development, San Francisco Bay Conservation and Development Commission, https://en.wikipedia.org/w/index.php?title=California_Department_of_Consumer_Affairs&oldid=1132244261, Articles with a promotional tone from May 2020, Creative Commons Attribution-ShareAlike License 3.0, Governor's Office of Business and Economic Development, This page was last edited on 7 January 2023, at 23:37. Prior to her appointment, Janssen managed BAR's Administration Branch. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. Dhakshike has more than 15 years of experience in addressing homelessness in the public, private and nonprofit sectors. DCA oversees 36 entities, including various boards and bureaus. for California lawyers. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. In addition, it has identified anecdotal examples of improving efficiency. h[mo8+w I"]ghS;%9[t+2gC!GB She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. Toll Free: 1-800-952-5210. Sacramento, CA 95815 (916) 561-8704 . She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. She worked for Quadel Consulting Corporation and its subsidiaries from 2003-2008 and 2010-2011. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. Myles White serves as the Agencys Assistant Secretary of Legislation. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. Fees paid by these licensees fund DCA operations almost exclusively. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. Previously, she was a fellow for the Western Riverside Council of Governments (WRCOG) at the City of Menifee Public Works Department, where she reviewed and updated internal policies and investigated external grant opportunities for urban beautification and electric vehicle infrastructure development. For more information about CURES, visit: https://oag.ca.gov/cures. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. . Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. The three boards created that year were later consolidated into what is now the Medical Board of California. California Attorney General: (800) 952-5225. Christine Lally Chief Deputy Director . The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Careers in the Bureau of Consumer Protection. Regulatory duties include investigating complaints against licensees and disciplining violators. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . The Division of Investigation is the law enforcement and investigative branch of DCA. Jan 2010 - Apr 20155 years 4 months. Christopher S. ShultzChief Deputy Commissioner, VacantSenior Deputy CommissionerDivision of Corporations and Financial Institutions, Suzanne MartindaleSenior Deputy CommissionerConsumer Financial Protection, Nicole HisatomiDeputy CommissionerLegislation, Sophia SmithDeputy CommissionerAdministration, Adrian DiazDeputy CommissionerExternal Affairs, Jeanette QuickDeputy CommissionerInvestor Protection, Balbiro KazlaDeputy CommissionerBroker-Dealers and Investment Advisors, Christina Tetreault $l Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. In addition, Solid offers strategic planning assistance, process improvement, and more. State of California - Department of Consumer Affairs is part of the Finance industry, and located in California, United States. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Department of Housing and Community Development. Consumer protection in California began with the passage of the Medical Practice Act of 1876. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. About the Department. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. 2. The .gov means its official. Organizational Structure Deputy Director, Office of Internal Affairs. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. Special Advisor. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. Sign up for email updates from DCA Boards and Bureaus. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Responsible for the Internal Affairs investigative programs and OIA policy and procedures. OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. EMSA Authorization of Out-Of-State Medical Personnel. Publications are free to the public and are made available on the department's website. The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building OPA alerts media to unlicensed activity sweeps. The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. Infrastructure Services maintains the desktop and network services, and phone services. Enterprise Project Services provides project management assistance, control agency liaison services, oversees the OIS change management and release process, manages the BreEZe project that will replace the DCA legacy systems, and is implementing IT Governance. Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. We also recommend that the Legislature require OIO to quantify how its work has generated benefits and savings at the boards and bureaus and report these results to the Legislature by January 10, 2026. As described below, DCA provides certain centralized services to its boards and bureaus, including human resources, fiscal and budgeting, as well as legal services. Into what is now the Medical Practice Act of 1876 administration of the COVID-19 State of Emergency the three created! Industry, and located in California began with the passage of the Board... 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