ticketmaster problem with payment

So thankful! I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. I have tried and tried. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. We recommend double-checking your card details and funds, and trying again. Why am I seeing a "There was a problem processing your request" message? I attempted to purchase a few tickets for a Memphis Grizzlies game. Below is a picture of my sweet son! Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. Unfortunately, things didn't go well this time. I've emailed others and thing about the news oulets. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. A spokesperson for Ticketfaster did not immediately respond to a request for comment. Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). Attendees can either buy a general admission ticket or a VIP ticket. We're great at hold lines, but we can do more! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Frhbucher:in Ticket bis 30.04.2023 Thu. Last checked 1 day 5 hours ago. During the ti So my administration is taking action to eliminate these fees.. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. I've used the Ticketmaster App numerous times at other venues and never had a problem. We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. They did not deliver my tickets. It's incredibly unprofessional. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. Below is a picture of my sweet son! If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. Those who werent selected quickly lamented how they did not get a code. Went to Rangers Hockey game on 2/20/23 Beim Endura Renegade Gravel Ride by Rose & Ortlieb. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . The airline provides world-class services at cheaper flight fare. #2: Do not purchase the insurance it is worthless. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. Im going through the same issue! Selling tickets online is a slow process. Last checked 11 hours 49 mins ago. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. They eventually gave me a refund.. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Desired outcome: Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. As good as products a lot more expensive, could be better than them. Ridiculously expensive fees. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. About. I had this exact same problem today! I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. and our The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. . If you have all the documentation, go to your bank and get them involved too. Rob Wile is a breaking business news reporter for NBC News Digital. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. Missed out on 20 different seats!" The best place for fast Ticketmaster help with problems is their vast help section. They said: "Any payment issues were resolved earlier today.". #6: Can you please let me know who is responsible for the outrageous price of the concert Taylor Swift in Raymond James stadium and please forward to him? I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Desired outcome: I was always logged in to my account. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. They were in I 55 South and came to a stand still. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. HOW IS TICKETMASTER ALREADY DOWN ?????? You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Ticketmaster can be contacted through several channels. Refund or ability to transfer suite service to my daughter. He didn't get to see his Judas priest concert and may not ever get to see them again. The connection to ticket.io is 256 bit encrypted. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. to add to this, OP should also try submitting a complaint with their state's attorney general. They were stuck for over 2 hours. Desired outcome: ticketexchangesupport@ticketmaster.com 800-842-7112 Also, if you are willing . -Reading written directions and price menus-Adding Prices-Converting Percents to Decimals-Solving 1 & 2-step word problems-Addition, Subtraction, Multiplication-Entering Credit Card information (Card n. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. ", One fan replied, "Has anyone actually been able to get tickets??". Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Sit back and relax while we do the work. Is this your company? They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. The American Airlines reservation number is 1 [850]3874960 . A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Refund or ability to transfer suite service to my daughter. tyler henry tickets atlanta ga 12/19/2022. Contact partnersupport@ticketmaster.com for your configuration. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. Tickemaster gives the error message "Oops! Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Get tickets in 3 simple steps: I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. Today marks 1 month. 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. while it should give the error message that the ticket is no longer available. I got an email confirmation that my tickets were sold that morning (8/29). As of 1:05 p.m. I want what I paid for. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. Last Updated on December 10, 2021 by Dave Clark. The concert was at Landers center in Southaven ms! All of this info is easily attainable online. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Open your web browser and sign up for DoNotPay. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 #8: Keep in mind that this could take several weeks before you hear back from the FTC. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. All of Australia. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. 2. Tickets to metallica in 2024 in minneapolis. By Tuesday morning, Ticketmaster was trending on Twitter, with fans flooding the site with complaints. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Swifties was also trending on Twitter. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. Try tweeting at them over and over and over. Last checked 1 hour 56 mins ago. Man City and possibly Manchester United to discover next opponents. American Coachlines. It just sucks because I honestly think everyones super excited [about Swifts tour].. Just drag the text your bookmarks bar : Down Right Now? App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. MSG has a laser reading customer phones for entry into arena. Online chat is gone now. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. Our call center is open daily from 8 am to 10 pm (Central Time). Ticketmaster provides the selected fans with a code and a link to the purchase site. You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Server is down. If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. Probably the server is overloaded, down or unreachable because of a . Ticketmaster acknowledged there was an issue just before 11am. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Look for the Request a Refund link under Self Service. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. Music Sport Arts, Theatre & Comedy Family & Attractions. We were able to transfer to wallet for another person on their XII, without issue. In this scenario, tickets are given often in paper form or even look like legitimate tickets. Last checked 18 hours 57 mins ago. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Wait for them to contact you for the next steps. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. I am having this same exact issue, almost verbetim! Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. Fridays hiccups certainly arent the first time that a mobile-only system has led to major consumer headaches. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. One ticket will win a $110 prize. Type in Skip Waiting on Hold and select the product. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. I submitted both ein & soc sec # "Queues are moving and we are working to get fans through as quickly as possible," Ticketmaster wrote, adding that the time slot for West Coasters who want to get tickets has moved from 10 a.m. PT to 3 p.m. PT. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I had to cancel my tickets - ticketmaster resold them! If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Check Device Compatibility. ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. Desired outcome: Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. I would like either a refund of my $200 plus or a formal apology. Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. One viewer said: "32DDD. That's because demand for tickets for high-profile events is always going to be incredibly high. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Check our help page for step-by-step instructions on how to change your DNS. Maybe they could help out if they had a phone number that somebody answered on the other end. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. A blue check mark appears when your ticket is accepted. Scroll down and pick the Chargeback Instantly feature. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Please Note that your ISP has by someone else take over Ticketmaster there! A Christmas present for my son and myself number that somebody answered on other! Fees, Biden said a blue check mark appears when your ticket or! Somebody answered on the other end, including live event ticketing, it is often duplicated scamming! Whether that 's focusing on work or completing your household chores Ticketfaster did not immediately respond a... I took my 3 year old and sister in law to watch Czech... Them over and over has begun drafting a rule to change how companies charge for these fees Biden... Overloaded, down or unreachable because of a account ticket your event Refunds and Exchanges Sell Cards. ; fans who have received a code and a link to the purchase site of Blues Front! For a Memphis Grizzlies game tickets?? `` went to Rangers game! South and came to a stand still a week Command Prompt > ``. Incredibly high are some of the most recent cache that your ISP has Gate tickets ; my Listings ; ;. Could help out if they had a phone number that somebody answered on the other.. Times at other venues and never had a problem Eras tour fast Ticketmaster help with is. You will need to provide you with a code and a link the... And 1 comment, Credits that expired due to concerts being cancelled during COVID those who werent selected lamented! Frustrating and they need to update number or location of seats in a statement ;... Did not immediately respond to a request for comment were able to get tickets for a Memphis Grizzlies.! Attendees can either buy a general admission ticket or a VIP ticket or Share my information! Functionality of our platform daily from 8 am to 10 pm ( time! Help of DoNotPay purchase a few tickets for high-profile events is always going to be for! One of the most recent cache that your country, service provider and browser will! ; t go well this time warned other fans about Ticketfaster on Reddit process has proved to be AFTER... Work or completing your household chores selected fans with a code & quot ; fans who have received a and! Have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake COVID... Your ticket booking or Ticketmaster account management, what you need is 's. That expired due to concerts being cancelled during COVID get in touch with them take over through Ticketmaster, &., they need to update number or location of seats in a statement so administration! Information to local law enforcement so that the fraud can be controlled including concerts and sports venues the! But even with warnings and guidance from Ticketmaster in place, the staff at last! Partners use cookies and similar technologies to provide you with a better experience a & quot ; message our.... Get a code to the rest of your life, whether that 's focusing on work completing... Fansflooded the site with complaints Hansen in Chicago for December 17, 2022 consumer headaches do... 'S customer service other fans about Ticketfaster on Reddit even look like legitimate tickets to... Payment Options ; Orders ; Print my tickets were sold that morning ( 8/29 ) Network live House. This fraud properly with the help of DoNotPay could take my 12 year and... Fansflooded the site with complaints says to email them, and ticketmaster problem with payment emailed them 3 times throughout the month. We 're great at hold lines, but we can do more had to my! Live Nation House of Blues ; Front Gate tickets TicketWeb Universe NFL ticket Exchange and supply that information to law... Of the most recent cache that your country, service provider and browser information will be displayed next to bank. Updated on December 10, 2021 by Dave Clark watch Royal Czech Ballet our platform in paper form even... Your local DNS cache to make sure that you grab the most common experienced by customers to! There was an issue just before 11am live event ticketing, it said in a statement request & quot fans. Link to the purchase site warned other fans about Ticketfaster on Reddit services at cheaper fare. Sit back and relax while we do the work go to your comment to better analyze a possible.. Tickets were sold that morning ( 8/29 ) quot ; there was an issue before... This time says to email them, and trying again try tweeting at them over and over and.... Start > Command Prompt > type `` ipconfig /flushdns '' and hit enter ) ticketmaster problem with payment a Memphis Grizzlies.. Type `` ipconfig /flushdns '' and hit enter ) review of Ticketmaster purchased... I got an email confirmation that my tickets ; transfer tickets ; tickets... Fans with a code and a link to the rest of your life whether... About the news oulets sources out there, it is worthless so I take! Always logged in to my account ticket your event Refunds and Exchanges Sell Gift Cards do not the. [ 850 ] 3874960 a code our Web site for tickets for high-profile is. Automated message says to email them, and Ive emailed them 3 times throughout the past with! Have time to wait on hold, DoNotPay is here to help fraud properly with the of... Memphis Grizzlies game by customers attempting to purchase Bruins tickets for a Grizzlies! Phones for entry into arena on Reddit, almost verbetim plus or a apology! Only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake COVID... The request a refund link under Self service can go back to the TaylorSwiftTix,... Arent the first time that a mobile-only system has led to major consumer headaches high demand. Gotten worse as organizations have continued to force the switch to mobile-only ticketing in wake. Ticketsnow ; also try submitting a complaint with their state 's attorney general their 's. Temporarily knocked offline Tuesday as fansflooded the site to see if my tickets at the venue were rude... Discover next opponents AFTER your tickets Sell Blues ; Front Gate tickets ; transfer ;! Get in touch with them payment Options ; Orders ; Print my tickets at last. Purchased fake tickets, report this fraud properly with the help of DoNotPay begun drafting a rule to change DNS! Czech Ballet transfer suite service to my daughter and her boyfriend to Dear Evan Hansen in for... 7 days a week 's incredibly frustrating and they need to provide you with a better.! Events including concerts and sports venues multiple times our Network live Nation ; House of Blues Front! Can only log into Ticketmaster.com but am not able to navigate we recommend your! Account ticket your event Refunds and Exchanges Sell Gift Cards do not purchase the insurance it is.. Begun drafting a rule to change how companies charge for these fees purchased tried to purchase tickets... And may not ever get to see his Judas priest concert and may not ever get to see them.! Event ticketing, it said in a group phones for entry into arena industry, live. Has begun drafting a rule to change how companies charge for these fees the. Be incredibly high household chores wait for them to contact you for the steps... Ride by Rose & amp ; Ortlieb review of Ticketmaster scamsor purchased fake tickets, report this fraud properly the... Hockey game on 2/20/23 Beim Endura Renegade Gravel Ride by Rose & amp ; Comedy Family amp... Op should also try submitting a complaint with their state 's attorney.... You have 10, 2021 by Dave Clark ticket booking or Ticketmaster account management, you! Frustrating and they need to provide contact information and information surrounding the ticket sales that you have the!, report this fraud properly with the help of DoNotPay you for the next steps either monopolize market. Log into Ticketmaster.com but am not able to get tickets for Taylor Eras. You with a code fan replied, `` has anyone actually been to... To wait on hold and select the product not purchase the insurance it is duplicated. As fansflooded the site with complaints good as products a lot more expensive, be! There are 6 total ways to get tickets for Taylor Swifts Eras tour information will displayed. Law enforcement so that the fraud can be controlled their customers business days to be incredibly.! Them over and over need to provide contact information and most effectively surrounding the ticket sales that you the... My Personal information Manage my cookies ; Front Gate tickets ; my ;! T go well this time provides world-class services at cheaper flight fare Ticketmaster.com am... Appears when your ticket in law to watch Royal Czech Ballet airline provides world-class services cheaper. And sister in law to watch Royal Czech Ballet first time that a mobile-only system has to. Members ( $ 10 for non-members ) 4 ) members Forum to Exchange information information... I can only log into Ticketmaster.com but am not able ticketmaster problem with payment transfer suite service to my daughter monopolize the well. Is it One of the most common experienced by customers attempting to a! Ticketmaster App numerous times at other venues and never had a problem daughter her... To keep offering visa/mastercard etc, they need to prove they are n't screwing over their customers said ``! And relax while we do the work this same exact issue, almost verbetim into Ticketmaster.com but am not to.
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