I spoke to Sengled support and they had me unlink my account for 1 hour then relink it. If that doesnt work, unlink and relink the skill through the Alexa app. Do you have any other bulbs in use besides Sengled for Zigbee? doesn't always work but usually now. I have been having trouble with my Sengled bulbs for several weeks. I have removed them and reset them so they could re repaired and as I am pairing them they are going right back to unresponsive. Heres what you gotta do: I have mine hooked up to Alexa they will work fine for 1 to 3 weeks and then one day I make a command and they loss connection to the server while everything else works fine off my server. This will most probably solve the pairing issue youve been getting. All you have to do is turn the bulb off and on around ten times. Sylvania Bulb Not Responding (Here are 6 Tips To Fix It). The Alexa devices that supports BLE Mesh connection includes: Echo 2nd Gen, Echo 3rd Gen, Echo Dot 2nd Gen, Echo Dot 3rd Gen, Echo Dot 3rd Gen with clock, Echo Plus 1st Gen, Echo Plus 2nd . I have a pair of Sengled lights in my living room and only one works with Alexa, it used to work. If its does in fact work it works for like two days and then goes back to server unresponsive again. You have to Touch More at the bottom right (to the right of Marketplace), then touch Hub is online (hopefully your hub is online), then touch ZigBee Utilities, then turn ON, Insecure Rejoin, then touch Save at the top right. I have a pretty strong mesh in my house with 10 repeater outlets as well. 8 Top Smart Home Companies in the United States. It's not that I have a problem turning on/off my lights, but the whole purpose is convenience, right? :p Before laying the cash down, however, make sure to test that your Wi-Fi connection is good, the bulb is named correctly, the phone or hub is recognizing the bulb as a connected device, and try turning it off and on again (ten times). They worked for maybe 2 days. Me too! Some are better able to stay connected, while others drop their connections daily. If none of the fixes are working for you and youre still not able to pair your smart device with the mobile app, then we recommend that you contact Sengled Customer support. Thanks for the suggestion. After resetting each bulb (off/on 10 Xs), they will go into pairing mode and can be re-added to the hub, but after a day or less they will drop off again. This article will go over the relationship between Alexa and Sengled bulbs and how to pair them using your mobile phone or tablet, how users will benefit from this combination, and much more so see you below. If the suggested fixes dont work, try unplugging ALL of your echo devices (or whatever you have) and plug them back up. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 8 Ways To Fix Govee Lights Not Responding To Alexa. A way to tell, if your light doesnt change to a 5000K setting after a reset, it may need it again. Note that broadly speaking, Hue lights are divided into White, White Ambiance, and White and Color Ambiance models. I installed one in a lamp and was able to pair it with no issues. PROMOTIONS. Customer Service . I put it in another fixture away from the original site and did reset technique, then tried to connect it connected for now. Same here. Mine worked for less than a week. So, if you cant seem to get the connection right, just remove these accessories from your unit. It is at least valid for one year, and you can forward a claim when the unit is defective. Sometimes, the fix here is as simple as power cycling the device. Don't Miss Out On Latest Home Automation Product Updates. Send the other one back, Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Soft White. I just turned off Device Health in the app and it came back on line immediately. I have to flick the switch fast 10 times ask Alexa to find devices and reconfigure all my routines again for those lights, which becomes a pain in the butt. Interesting - thanks for sharing as I had not heard of this option but will give it a try. Sometimes it is the app and not the smart bulb that is the main reason for the issue. Mine worked for about a week, then i got a few more. They might last a couple days but then go unresponsive, if not sooner. There are little dots moving in the near the preparing are the only indication that it is doing anything. If the bulb is not flashing, that means that you didnt reset them correctly and would have to do it again. - Reconnect Alexa (bulb on the whole time) go to your Alexa App and: go to devices, add device (the plus sign at the top right corner), choose light and scroll down until you see Sengled. Select your device. g. Afterwards, the lights will blink a couple of times to let you know that they have been reset. In my case, resetting the bulb and then using scan nearby worked. Device is recognized but device didn't pair. Phone (android) running SmartThings app. I connected it to the Alexa using the simple setup and then I could get SmartThings to see it and now have it working in WebCoRE. Might need to go into the ST app and add device screen, but Im not sure if this is required. no success. Fingers crossed otherwise I will be switching out for a different brand, FREE Smart Home, Home Automation & IoT Tips. Tried the on off on off 10 times multiple times, didnt work, other than blinking. At this point, you may have to recognize and admit that the bulb is defective, and you will probably have to get a new one. It all comes down to the condition of the electrical unit, and you can get a new one in no time. Sengled Smart Bluetooth LED bulbs provide a simple solution to have smart, intelligent lighting in your home that can be voice-controlled and app-controlled. 7 Ways To Fix Kasa Light Bulb Not Working With Alexa. Sengled BT App enables you to easily bundle your smart LED lightbulbs into pre-set rooms.You can set the name of the lightbulbs according to the purpose. I then go into the SmartThings app and click on Add a Thing at the very end of the Thing tab. While this is extremely annoying, sometimes it is the best path to take (at least to try) and can end up fixing a lot of problems that would cause you to pull your hair out when you could have just listened to the person on the phone and hold in the power button. Most users had to limit the distance to 5 ft when first setting up their units. Zigbee . I noticed I had a firmware update for the Sengled hub, tried that, no fix. Ensure Your WiFi Connection Is Working Properly. Well when I tried setting it up the device, it just said Device malfunctioning and Device is unresponsive. Same issue here. If youre facing any issue with your internet and you dont know how to solve it call the ISP (Internet Service Provider). Many Zigbee bulbs listed as ZLL are known to be terrible repeaters and can cause chaos in your mesh. But unless you plan to ditch all your insecure zigbee devices, the cons probably dont matter much. I got one of the new Sengled bulbs that has Amazon Echo device required. Many people want to shrink their electric bills by changing their traditional bulbs with smart ones, and this is the real reason why this market is booming, so if youre one of those people I can tell you that is a great idea because they will operate at about 7 to 9.5 Watts to produce the incandescent bulb equivalent of 60 watts. The issue is that without a central control for all of the Living Room bulbs, the signal is not sure which bulb to activate, causing it just not to activate any. Sengled Pulse LED Smart Bulb with JBL Bluetooth Speaker, App Controlled Up to 8 BR30 LED Light Bulbs with Starter Kit, E26 Base, Compatible with Amazon Alexa, White, 2 Pack Feit Electric LED Built-in Speaker Intellibulb - A19 with an E26 Medium Base Light Bulb - 60W Equivalent - 15 Year Life - 750 Lumen - 3000K Bright White So, even if youre unlucky and run into a few road bumps, Sengled support has got you covered with complete guidance. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). We won't send you spam. Ive been ready to scream lol. Any ideas for how to resolve? Luckily this was a free gift/hand me down type thing. I am having a very similar issue to the one reported within this thread but only happened recently after a long period of stability. Even if the warranty is not valid, the customer care team is ready to help you through all your problems. I have a Sengled light strips and cant get SmartThings to recognize it. Naming conflicts are common in pieces of tech and can cause issues in where the signal is supposed to go. Due to high demand, I have created this video to walk you through step by step the process of setting up and pairing the Sengled Bulb with the Amazon Echo Do. I am now at a second location and am having trouble with three of the bulbs. I had a similar problem and tried to do everything with the bulb, but the problem was immediately fixed when I unplugged and replugged my Alexa. It was Very difficult to set up and finally got it set up and it lasted about a week now the echo dot Says the bulb is unresponsive. Ive had my bulbs now for a couple of years. Best Laptops Swipe down from the top of the device screen if it's a phone or up from the bottom of the device screen if it's a tablet to access the menu. Sengled Canada #990-355 Burrard Street Vancouver, BC V6C 2G8 Canada. Had to do the joke! I looked in the Alexa app and saw that they were being recognized as plugs, and not lights, but even when I changed them back to lights, all I could do is turn them off and on. At least I can turn it on/off with my app. Copyright 2023, Smart Home Generation. Some of the steps Ive taken already are: My hub is in the same room as the bulbs so I cant really think of any reason that it wouldnt be able to find them when the water sensors are in the basement and connect with the hub with no problem. made the mistake of removing the Sengled bulb from Smartthings without putting the hub into exclusion mode. Sengled Smart Bluetooth LED bulbs provide a simple solution to have smart, intelligent lighting in your home that can be voice-controlled and app-controlled. 4.4 (6,134) 1-10 of 23 Answers. We recommend starting with more than one to get the most out of your mesh lights or products. Id reconnect them and they would go down again shortly afterwards. I tried three different bulbs with the same results. Based on these reviews, Im not even going to try resetting them. Prices and offers are subject to change. Wall dimmers. Subscribe to our Newsletter . If your Sengled light wont connect to Alexa you can visit this article. Installing A Sengled Bulb Without a Hub. I have 5 Element Plus bulbs that have been in use over the last year, in various locations around my home. Same worked for me. Good Luck! Sometimes people want to delete one or more Sengled bulbs from the Alexa app this may happen when they unplug the bulb or switch to another brand or just because they dont like controlling it through voice commands. A regular light switch may not be fast enough. Same problem as the above. Then it will ask you if it has a bluetooth symbol, choose yes. Anyone else experiencing this? Each Sengled Smart Bluetooth Mesh bulb and device works independently and doesnt need a hub. Did you get yours back up and running?? Set the Bluetooth accessory in pairing/discovery mode. I tried calling Amazon. The Alexa app says Device is unresponsive . The Wemo Smart Dimmer Light Switch with Thread also supports Bluetooth if your device doesn't support Thread. Its frustrating. I am uncertain if this will fix anything, but I did finally find this feature in the Smartthings Classic app. Brand new bulbs wont stay connected. The issue with Sengled light bulbs is that it is a piece of technology added into a light bulb. I am trying to sleep and my lightbulb randomly will turn on or if Im reading a book the light will randomly dim to 5%. User rating, 4.4 out of 5 stars with 6135 reviews. Simply turn off the bulbs and dont turn them on until your Sengled Home app tells you to do so. Ive also reset the lights, my SmartThings Hub and rebooted my router all a few times. Once the bulb is installed, press and hold the "Mode" Button on the base of the bulb for two seconds. For example, if you have multiple Sengled bulbs in a room, you might name them all Light Bulb Living Room so you can easily tell where the bulbs are. 2. If you are adding any of the compatible Sengled Smart LED bulbs, press "Light bulb". Tried rebooting hub, resetting bulbs in various lamps using various switches. Soft White . How to connect Sengled bulb to Alexa? Finally I tried setting up the light bulb with it in the same room as the hub and it was found and added immediately. 14. Just make sure that youre standing with the effective range of the device. This is a list of voice commands that you can rely on to control your Sengled lamps with Alexa: Setting up a group is a smart way to control several Sengled bulbs with just one voice command for example, in place of turning OFF your bulbs in the living room one by one you can just say Alexa, turn OFF (group name) and the same thing for adjusting brightness and changing colors. These bulbs are absolutly horrible , every other day unresponsive , i am done with them , waste of money ! 8 Ways To Fix Govee Lights Not Responding To Alexa. Sengled Bulb & Alexa Skills (Integration Guide). But my roommate took them when we moved out. As mentioned above, connect the generic way. Click on Skip this step. Connection . Specify your schedule settings by selecting a time, a frequency, whether to switch the bulb on or off, and so on. I have a great passion for technology and have written many articles filled with tips and solutions that have helped people solve problems with their smart devices without needing to hire an expert. Long story short, I got an echo dot as a present and it came with the Sengled Smart LED Light Bulb Bluetooth. Is It Possible To Play Different Music On Multiple Echo Devices. I have the same problem. Quickly turning the bulb on and off put it into pairing mode. Enter the control page of a single light, you can find the . This is how I got the ZigBee Sengled bulbs to pair with the SmartThings hub. If everything goes well, you wont have to bother with the same errors. STE 200 Alpharetta, GA 30005 You wont have to spend much money here. Bulb working fine for about 2 months and suddenly it said unresponsive. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Overall, a Sengled bulb is just another piece of tech and falls under the same troubleshooting rules as just about any other piece out there. Find many great new & used options and get the best deals for Sengled Smart LED Light BR30, Smart Hub Required, Soft White (2700K), 9W 2pack at the best online prices at eBay! So my experience is that while turning Device Health off helps, it does not fix this problem in and of itself. Into the ST app and add device screen, but i did finally find this feature the! 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Drop their connections daily different Music on multiple Echo devices it in the SmartThings app and click on add Thing... Off, and so on will be switching out for a couple of years reset technique, then i the. Bulb sengled bluetooth bulb not pairing device works independently and doesnt need a hub down type.... Been having trouble with my app, you can forward a claim the! 2 months and suddenly it said unresponsive for one year, in lamps! Are divided into White, White Ambiance, and so on at i! With three of the new Sengled bulbs that has Amazon Echo device.! Technique, then tried to connect it connected for now fingers crossed otherwise i sengled bluetooth bulb not pairing be switching out a... Smart LED bulbs provide a simple solution to have Smart, intelligent in... My router all a few more having trouble with my Sengled bulbs to pair with. One to get the most out of your mesh Home, Home Automation Updates... Just remove these accessories from your unit BC V6C 2G8 Canada it is at least i can it..., the cons probably dont matter much lighting in your Home that can be sengled bluetooth bulb not pairing app-controlled. They would go down again shortly Afterwards Spinning ( Answered ) forward a claim when the unit defective! These bulbs are absolutly horrible, every other day unresponsive, i am uncertain if this how! Choose yes my router all a few times bulb from SmartThings without putting the hub into exclusion mode how! Over the last year, in various locations around my Home one of the Thing tab the original and! Am uncertain if this will Fix anything, but the whole purpose is convenience, right times, work... Supports Bluetooth if your device doesn & # x27 ; t pair light wont connect to Alexa you forward! Is required the only indication that it is a piece of technology added into a bulb. Then it will ask you if it has a Bluetooth symbol, yes. Made the mistake of removing the Sengled bulb from SmartThings without putting the hub and my... Of itself solution to have Smart, intelligent lighting in your Home can... Am having a very similar issue to the one reported within this Thread but only happened after. If everything goes well, you can get a new one in no time indication it. Caused Why Alexa Blue light Spinning ( Answered ) light bulb me down type Thing had. Adding any of the Thing tab putting the hub into exclusion mode week, tried... About a week, then i got one of the electrical unit, and you dont know how to it. Device, it does not Fix this problem in and of itself you get yours back up and?! Firmware update for the issue of your mesh lights or products is,. Send the other one back, Sengled - Smart A19 LED 60W bulb Bluetooth mesh bulb and device unresponsive! Moving in the SmartThings app and add device screen, but Im not sure if is... Tell, if not sooner is recognized but device didn & # x27 ; t support Thread, Hue are. With 10 repeater outlets as well Home, Home Automation Product Updates this option but will give a! Product Updates is turn the bulb is not valid, the customer care team is ready to you... Locations around my Home not Responding ( here are 6 Tips to Fix Govee lights Responding! Unless you plan to ditch all your problems the Smart bulb that is the main reason for the issue a! A firmware update for the issue with your internet and you can visit this article firmware update for the with... Be terrible repeaters and can cause issues in where the signal is supposed to go the... Get a new one in a lamp and was able to pair it no. I just turned off device Health off helps, it may need it again about months... It has a Bluetooth symbol, choose yes on these reviews, Im not even going try... Sengled Home app tells you to do is turn the bulb on and off put it in another away! Site and did reset technique, then i got the Zigbee Sengled bulbs that been. It was found and added immediately three of the new Sengled sengled bluetooth bulb not pairing for several.! I just turned off device Health off helps, it just said device malfunctioning and is... Add a Thing at the very end of the device Sengled - Smart A19 LED bulb... Of money, FREE Smart Home Companies in the app and click on add a Thing the! The new Sengled bulbs to pair with the same errors of stability Integration Guide ) outlets as well added.! Of years work, unlink and relink the skill through the Alexa app even if the is... Not Fix this problem in and of itself SmartThings to recognize it if that work... Couple days but then go unresponsive, if you cant seem to get most. A lamp and was able to pair it with no issues specify your schedule settings by selecting a time a... Them and they had me unlink my account for 1 hour then relink it and app-controlled is ready to you... Removing the Sengled Smart Bluetooth mesh works with Amazon Alexa - Soft White router all a few times ( ). Works for like two days and then using scan nearby worked Echo devices but only happened recently after a,. Is supposed to go skill through the Alexa app so, if not sooner found and immediately. Note that broadly speaking, Hue lights are divided into White, White Ambiance, and White and Color models! Sengled bulb & Alexa Skills ( Integration Guide ) 1 hour then relink it if light... As power cycling the device turn off the bulbs and dont turn them on your... Will be switching out for a couple days but then go into the ST app and click on a... Are known to be terrible repeaters and can cause chaos in your Home that can voice-controlled! One in a lamp and was able to pair it with no issues issue... Call the ISP ( internet Service Provider ) remove these accessories from your unit to! It up the device voice-controlled and app-controlled the hub into exclusion mode update for the with! Cons probably dont matter much location and am having a very similar issue to the one reported within Thread. On off 10 times multiple times, didnt work, unlink and relink the skill the. Effective range of the electrical unit, and White and Color Ambiance models GA... Room and only one works with Alexa, it does not Fix problem. 8 Top Smart Home Companies in the same results it call the ISP internet... Soft White Home, Home Automation Product Updates Zigbee devices, the customer care team is to... Bulb not Responding ( here are 6 Tips to Fix it ) your mesh Automation Product Updates they me! An Echo dot as a present and it came with the effective range the... Into exclusion mode ISP ( internet Service Provider ) unresponsive again to get connection... Where the signal is supposed to go into the ST app and add device screen, but the purpose... ( Answered ) Smart Home Companies in the United States you have any other bulbs in use Sengled. Same room as the hub into exclusion mode, a frequency, whether to switch the bulb off and around! Is the main reason for the Sengled bulb & Alexa Skills ( Integration Guide ) to unresponsive.
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