Press question mark to learn the rest of the keyboard shortcuts. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control. Confirm that Your Wi-Fi Password is Correct, 5. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. Change your wi-fi password if your existing password wont work or you forgot it. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. It wont take much of your time, and everything will start working once you remove the power cord from the Echo unit and then connect it again after 20 seconds. One benefit you wont find with many smart plugs is energy reporting. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Same issue here. Insert the Gosund smart plug into the socket you want to use. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Same with my GoSund lightbulbs. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. If your smart plug is not working, check the breakers for the wall outlet. All that you need to do is to power cycle the unit and then make sure that the router is within the range. I dont know what to do!! You can give each plug a name to make it easy to turn things on and off using voice control. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; Get those "dumb" appliances working again. We will never spam you, unsubscribe at any time. If your Geeni smart device stops working or goes offline, it is because of the following reasons: 1. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. You can put it anywhere even in a conspicuous place and it will keep a low profile. The software version of your device and the app should be up to date. Unplug the smart plug and restart your internet. Weak Wi-Fi signal strength can also cause connectivity issues. Gosund smart plugs and the app are designed to simplify connection to your WiFi. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. The finishing is very nice and the footprint extremely small. Happened about a month ago too. Your device will work either under gosund or tuya. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. Thank you, setting up the Tuya app worked for me. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. iPhone v. Android: Which Is Best For You? If issues persist, contact Gosunds for customer support. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. Press question mark to learn the rest of the keyboard shortcuts. This may fix any settings/bugs obstructing the Wi-Fi connection. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. Next, log into the Gosund app, and it will automatically connect to your smart plugs. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. They all show offline. This ensures you dont need to unplug the device to scan the code. Even if youre purchasing smart plugs from established brands like Gosund, there is a good chance that you will struggle to manage the functionality of the unit. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. There you have it. Here, you can also focus on limiting the interferences and then pair up the plug accordingly. You can use your Gosund account info to sign in. Next, decide how many receptacles you need from a single wall outlet. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. Refer to your user manual for detailed instructions. Where is your Alexa device located? The above steps should resolve the connection issues with your Gosund Smart Plug. App control is one of the best things about a smart plug. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. Support smart phone IOS 8.0 above, Adroid 4.4 above. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. And this usually happens if your device is positioned too far from the Wi-Fi router. Unfortunately, glitches happen. You've changed your router or your internet provider. *Alexa,set bedroom light to cool white So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. So, you can expect the same level of performance if youre not purchasing the unit from a reliable brand. Having an organized pantry is a great start, but a deep pantry presents a few challenges. That should get everything working again. See the troubleshooting tips above for more details. Each plug-connected appliance will then immediately join the ecosystem of smart home devices you already control with your smart speaker. COPYRIGHT THE E.W. *Alexa,turn on my livingroom light The manual reset for the Cree Connected LED is one of the simplest we've tried out. The following troubleshooting methods are aimed at fixing these responsiveness issues while also giving you more perspective on the functionality of the smart plug. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. 3. But then, the connection may sometimes fail, which is probably what youre currently experiencing. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Open the Smart Life App on your phone and tap on. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. Troubleshooting takes just a few extra steps. Step 4: Discover the smart plug and control your device with voice. Anyone else know what's going on? Check your Alexa device to make sure that it has power if it wont respond. When the indicator flashes quickly, hold the indicator again for 5 seconds. The pairing/setup process is quick and easy. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. This will help prevent any issues caused by being too far away for a good connection. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Let's take a look at the best ways to fix an unresponsive Alexa device. In that case, you will need to enter the settings menu and look for Advanced. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. Double-check your Wi-Fi password is correct. This starts within your own home. If it still doesnt work, check and update Smart Life and Alexa app. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content Gosund Mini Smart Plug Makes Your Home Smart How to add device on Gosund App? Set up your account password. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. 5. Once your plug is in place, youll need a way to control it. And the connection will fail if your Wi-Fi password is incorrect. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. If the indicator is not blinking rapidly, hold the indicator for five seconds. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. 4. The light should flash, confirming that you've restored it to default settings. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. 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