However, parts and labor will be charged if the issue is not quality related. Contact Jupiter Bike Tech Support at 813-609-2453 opt. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Watch this step by step video on Defiant Unboxing and Setup. Provide us with a phone number where you can be reached by customs when your product arrives. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. Warranty is for replacement parts only. Original proof of purchase is required to establish proof of purchase and warranty effective date. To check the Power Restraint, hold down Power and Up Arrow for 5 seconds. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. This means if you puncture your tube you are covered! www.PDXlithium.com has quality 48v and 52v dorado batteries in the correct length for Juiced Bikes and very reasonable pricing. SALE NEW . We will also notify you of the approval or rejection of your refund. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. If you feel your Jupiter Bike Discovery X5 is not operating properly and may need a replacement part, contact Jupiter Tech at 813-609-2453 or [email protected] for assistance. Keep your battery charged! Speeds up to 12.5mph were attainable. FRONT MUDGUARD (Plastic) JUPITER ZADON. Your Jupiter Bike is water resistant, not waterproof. Use promo code BATTERY99 to lock in" Cart (0) Car Batteries; Warranty applies to original bicycle purchaser. One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. In order to process a return, you must email us at:office@GreenBikeElectric.com. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. (Repairs with third parties need to be approved by NAKTO prior to being done). Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Locate the plug on the motor wire near the rear fork and reconnect it. All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. I'm having a battery problem in my Jupiter ZX Tata company ki battery lag ke mili hai even abhi sirf 2 hi service hui haiPlz solve my problem. $999.00. Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. So what do I think of it?----------. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. AK & HI ship by AIR at additional cost. Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. Watch on. Safara Ride On Charger Sold Out. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 For your safety, it is not recommended that you buy a boxed bike (i.e. RECEIVING AND INSPECTING FREIGHT SHIPMENTS. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. (see details below). The refund method at will be negotiated between Bikonit and the Custome. Home delivery of freight orders is an additional $50 per order, not per item. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Is my Jupiter Electric Bike device waterproof? It does not apply to misused or broken parts caused by the user or by any other event(s). (Damages reported after 3 business day, are considered not valid.) Check first. If your item is on backorder and you accept the backorder, we will hold your payment until the item ships. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. We work with a large number of the best brands in the electric bicycle industry. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. Ifthe bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without a scheduled appointment made with the shipping carrier. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. EXTRA POWER ON DEMAND. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. Most refunds are fully refunded within 5 days after we receive and process the clients return. You must provide us with a receipt indicating that the wheel has been trued. *. How to repair motorcycle battery. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. Is my Jupiter Electric Bike device waterproof? Please note: Additional fee may be charge d for shipping fees or replacement parts. Mar 07 Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. We do not cover defect or damaged parts from failure to follow instructions in owners manual, improper assembly, acts of God, misuse, neglect, improper storage, commercial use, alterations to the bikes original design or components, modifications with parts not sold by X-Treme, operator error resulting in accident, extreme or stunt riding, or improper maintenance & upkeep. We may request some parts be returned for replacement. If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. The serial numbers can be found at the following locations depending on models: Our policy lasts 14 days. We report the amount of the sale on the Customs form. In the event shipping damage occurs, it must be reported and addressed in a timely manner. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Monday through Friday, all orders are processed the same day we receive them and in stock orders will typically ship within 3 business days. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. If your bike arrives with a wheel out-of-true (not sufficiently straight or round) due to shipping damage or manufacturer defect we agree to reimburse you for the cost to get your wheel trued, not to exceed $40.00/wheel. Any and all implied warranties are excluded. - A photo of the packaging material used inside box (e.g. Next, contact your bank. Mid Drive vs. Hub Motors - which is better? Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. Original purchase receipt is required to establish proof of purchase and establish warranty start date. QuietKat would arrange for, and cover the return shipping fees. For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. Pick up cartons if you can. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY,PLEASE REGISTER YOUR BIKE HERE. 1,000/ Piece Get Latest Price. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please make your selections wisely when purchasing parts. There was a battery sold on eBay a couple weeks ago 52V/13Ah person said they had upgraded to the 19Ah. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. It is appreciated that you provide your personal information on the warranty card. Each electric bike shipment will be insured for $1000, through ShipBikes. The EB5 was said to be comfortable on long-distance rides. Powered by lithium battery. It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. Please include all paperwork, parts, and accessories. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Batteries warranty will be on a prorated basis, see chart below. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. Signatures: Write down all exceptions on both copies of the delivery receipt. Compare. I know that with Tesla the cost was in the R&D and sophisticated BMS. Any shipping damage during the ship-back may incur in a deduction from the total refund. Please have your customer ID number located on your packing list available when you call. Charges inside or outside frame. How to Replace the Bike Throttle. If unit is shipped within 48 states by freight but picked up at the terminal or to a commercial business address that has a loading dock. If you receive a refund, the cost of return shipping will be deducted from your refund. Fees and Charges Related to Refund or Replacement. Contact our customer service department for more information. Check for holes, water stains, and tears. Add To Cart. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! R & amp ; d and sophisticated BMS of shipping from the total refund bicycle the... Defective and covered under warranty must email us at: office @ GreenBikeElectric.com broken parts caused the... Product is delivered, and tears received a refund, the cost was in the electric bicycle warranty please... Refund policies - which is better any part or component deemed to be defective covered... 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